Privacy Policy
Updated on: 2024-12-12
Protecting your personal information is important to us. This Privacy Policy describes how TakeProfitTrader LLC ( “TakeProfitTrader,” “we,” “us,” or “our” ) collects, uses, or discloses personal information through our website (https://www.takeprofittrader.com/) together with any related online or offline services we provide (collectively, the “Services”). This Privacy Policy also describes your choices about the collection and use of your information.
Please read this Privacy Policy carefully before you start to use our Services. By using the Services, you agree to be bound and abide by our posted Terms of Service and this Privacy Policy. If you do not agree to our Privacy Policy, or if you violate them in any way, your right to access or use the Services is terminated. If you have entered into a specific agreement with us for certain services we provide, the terms of that agreement will control to the extent there is any conflict with these terms.
1. How We Collect Information
TakeProfitTrader is an online trading tool that allows users to create accounts to manage trading accounts and funds. We may collect information about you through various means, including:
- Directly from you, both online (e.g., website, email) and offline (e.g., phone, mail);
- Through your use of our websites or related online services;
- From other third party sources and social media platforms that you may use to engage with us, as well as from our affiliates or to third parties for the purposes provided below, and/or to supplement information we already possess.
2. What Personal Information We Collect?
When you use our Service, we may collect any and all information you choose to submit, including, but not limited to, the categories outlined below. This information is collected and processed as part of our legitimate interest in providing, enhancing, and securing our services.
- Contact & Identifying Information: You may access certain areas of our Services without submitting personal information. However, to register, subscribe, request information, make purchases, or use advanced features, we may require details such as your full name, date of birth, email address, phone number, bank account details and mailing address. These details are essential for providing Services, managing your account, processing payments, and communicating for marketing, transactional, or support purposes.
- Know Your Customer (KYC) Data: The KYC process is essential for compliance with legal requirements regarding identity verification, particularly for financial transactions. KYC-related information, including phone numbers, addresses, and official identification documents, is used strictly for verification, fraud prevention, and compliance purposes. Access to KYC data is restricted and protected to ensure confidentiality. We may use your phone number as part of the Know Your Customer (KYC) identification process, particularly for identity verification and fraud prevention. By providing a phone number, you consent to receive calls and/or text messages, as described herein and to the extent permitted by applicable law. In addition, for KYC identification and personalization purposes, you may have the option to upload a photograph, an avatar, or a video. KYC-related media is securely stored and used strictly for identity verification. Please note that any additional profile images may be publicly visible unless otherwise specified.
- Account Information: To create an account, we may request specific personal details, including your full name, email, address, identification documents (when required), and a username and password. Once registered, we may collect login details and account activity information for security purposes and to facilitate access and account management.
- Payment Information: Payments for Services, including any fees for subscriptions or product purchases, are processed securely via third-party providers (e.g., Nuvei, PayPal). Our system does not store your credit or debit card information directly. To complete payments, your name, email, phone, and payment details are required and managed according to the third-party processor’s Privacy Policy.
- User-Generated Content: We may collect and store content you generate or post through our Services, including comments, images, reviews, or other materials submitted in public forums. Be aware that publicly shared content can be viewed or used by others and may remain accessible even after removal. We advise users to exercise caution when sharing personal details in public sections.
- Contact Forms & Support Requests: When you submit requests for information or support, we collect your contact details and the specific information relevant to your inquiry to provide tailored assistance and respond effectively. Any information shared through our live chat, messaging systems, or other interactive features may be linked to your account and stored for quality assurance, customer support, and account management.
- Marketing Communications: If you choose to receive marketing updates, promotional materials, or blog content, we may collect your email address to deliver these communications. You may unsubscribe at any time using the “Unsubscribe” option or by contacting us. Please note that opting out of marketing messages does not affect essential administrative communications related to your account.
- Promotional Codes & Affiliate Programs: When accessing promotional codes, rewards, or participating in affiliate programs, we may collect identifying details such as your name, email, company and account information. Note that removing your personal data may result in exclusion from these programs, as some require persistent identifiers to validate eligibility.
- Online activity: described in the next section.
3. Online Activity, Cookies and Information Collected by Other Automatic Means
Cookies are a commonly-used web technology that allows websites to store and retrieve certain information on a user’s system, and track users’ online activities. We, together with the vendors we use, may collect information about your use of our Services by such automated means, including but not limited to cookies, pixels and other similar technologies.
Cookies and similar technologies can help us automatically identify you when you return to our website. Cookies help us review traffic patterns, improve the website, and determine what Services are popular. We can also use such information to deliver customized content and advertising to users of the Services whose behavior indicates that they are interested in a particular subject area.
When you use the Services, the information we may collect by automated means, include, for example:
- Usage details about your interaction with our Services (such as date, time, length of visits, and specific pages or content accessed during the visits, search terms, frequency of the visits, referring website addresses);
- Device information, including the IP address and other details of a device that you use to connect with our Services (such as device type and unique device identifier, operating system, browser type, mobile network information, and the device’s telephone number);
- Location information where you choose to provide the website with access to information about your device’s location.
To enhance our user database, we may obtain user data from third party sources, including marketing companies, analytics consultants, and publicly available social media profiles. This data allows us to improve user engagement, provide tailored content, and make marketing efforts more effective. We may also ask advertisers or other partners to serve ads or services to you, which may use cookies or similar technologies placed by us or the third party. If a user does not want information collected through the use of cookies, most browsers allow the visitor to reject cookies, but if you choose to decline cookies, you may not be able to fully experience the interactive features our Services provide. We may share non-personal information we obtained via cookies with our advertisers and affiliates. Because there is not yet a consensus on how companies should respond to browser-based do-not-track (“DNT”) mechanisms, we do not respond to web browser-based DNT signals at this time.
4. How We Use Your Information
TakeProfitTrader LLC may collect and use your information for purposes allowed by applicable laws, including to:
- Service Provision and Account Managemen - Collected Information enables us to provide, maintain, and enhance our Services, ensuring they operate efficiently and meet user needs. This includes account setup and management, processing payments, monitoring usage, and providing customer support.
- Improving Services - We may use the information we collect to operate, evaluate, and improve our Services, our websites, and other products and services we offer (including to develop new services), and diagnose or fix technology problems.
- Transaction Processing - To process transactions securely, including payments for services, generating invoices, and sending transaction notifications.
- Customer Communication and Support - To respond to inquiries, comments, an customer support requests, and to provide technical notices, updates, security alerts, and other necessary communications
- Text Messaging to Update You - If you opt in, we may send notifications via e-mail or text messaging (SMS and MMS) regarding account activity, Services updates, or promotions. Message and data rates may apply, and you may opt out of promotional texts at any time. Essential Service updates will still be sent when necessary.
- Personalized Communications and Marketing - We may use your contact information to keep you informed about news, special offers, new services, and events related to TakeProfitTrader.
- Targeted Advertising - To improve our advertising strategies and deliver personalized ads and promotions relevant to your interests
- KYC and Verification - These may be collected to comply with KYC regulations for identity verification, particularly when engaging with financial services or brokerages.
- Data Analysis and Service Improvement - To analyze user activity, evaluate service performance, and make informed improvements to our Services, products, and marketing efforts
- Lawful Processes and Security - We may disclosed information we collect to regulatory authorities, law enforcement, or other relevant parties when legally required or for security and fraud prevention.
- Communications with You - We may use your information to communicate with you and to inform you about changes to this Privacy Policy other policies.
5. How We Share Your Information
We will not disclose your personal information to third parties without your consent, except in the following circumstances:
- Limited information (e.g., IP address, pageview, etc.) may be collected through third party online tools such as cookies, as described above. As explained above, you can take certain steps to prevent such collection.
- We may share your personal information with our affiliates under common control and with service providers that we believe need the information to perform a technology, business, or other professional function for us (examples include: IT services, maintenance and hosting of our Services, payment processors, marketing partners, and other service providers). We only provide such vendors with information so they can perform their required functions on our behalf.
- We may disclose information about you (i) if we are required to do so by law or legal process, (ii) when we believe disclosure is necessary to prevent harm or financial loss, (iii) in connection with an investigation or suspected or actual fraudulent, or illegal activity, or (iv) under exigent circumstances to protect the personal safety of our staff, users, or the public.
- We reserve the right to transfer the information we maintain in the event we sell or transfer all or a portion of our business assets. If we engage in such a sale or transfer, we will make reasonable efforts to direct the recipient to use your personal information in a manner that is consistent with this Privacy Policy.
6. Your Privacy Choices
We offer you certain choices about what information we collect from you, how we use and disclose the information, and how we communicate with you.
- Marketing Emails: From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. You may choose not to receive marketing emails from us by clicking on the unsubscribe link in the marketing emails you receive from us. Even if you opt out of receiving such communications, we will continue sending you non-marketing email communications, such as administrative or transaction alerts, or information about changes to our Privacy Policy, when necessary.
- Cookies: Web browsers may offer users the ability to disable certain types of cookies; however, if cookies are disabled, some features or functionality of our Services may not function correctly.
- Targeted Advertising: We may potentially work with advertising partners who collect information about your online activities and provide you with choices regarding the use of your browsing behavior for purposes of targeted advertising. Popular advertising services you may opt out of targeted advertising from include Google, Facebook, the Network Advertising Initiative, and Digital Advertising Alliance.
7. State-Specific Notices
Certain privacy laws may provide additional rights with respect to the collection and use of personal information collected by businesses: (i) disclose personal information maintained about the individual; (ii) correct or delete personal information maintained about the individual (subject to certain exceptions); (iii) not sell personal information about the individual to a third party (excluding qualified service providers); and (iv) not engage in third party targeted advertising. We do not engage in impactful profiling activities with respect to user’s personal information, do not use sensitive personal information except for the reasons provided, and do not generally provide a financial incentive in return for the collection or use of personal information (except where disclosed with relevant terms at the time of collection). We do not share personal information to third parties for their own direct marketing purposes. It can be unlawful to discriminate against an individual for exercising such rights. Due to our size and operations, we may not be subject to any particular state’s privacy laws, but you can submit such requests to us via the contact information provided below and we will endeavor to fulfill any obligations that are legally required, otherwise we will respond to such requests in our discretion.
8. International Notice
Our Services (such as our website) are controlled and operated by us from the United states (“US”). In the event we receive personal information from a foreign jurisdiction under a contractual relationship, the contract will typically specify the privacy and security requirements and governing laws with respect to such information. In all other instances, this section addresses individuals residing outside of the US. This includes residents of the European Economic Area (“EEA”) including the European Union (“EU”), the United Kingdom (“UK”), Switzerland and any other relevant jurisdiction outside the United States with respect to your local privacy and data protection laws, to the extent they are applicable to us.
- Legitimate Bases for Processing
Where required by law, all processing of personal information is justified by a legally-recognized basis for processing. In the majority of cases, processing will be justified on one or more of the following bases for processing: (i) The processing is necessary to perform a contract with you (such as if you using Services or making a donation/other transaction); (ii) The processing is necessary for us to comply with a relevant legal obligation, such as keeping accounting records; (iii) The processing is in our legitimate interests, which are not overridden by your interests and fundamental rights. Our legitimate interests are to use personal information to reasonably and responsibly conduct and develop our business activities without abusing any privacy interests or rights of such individuals, including provision of our Services, facilitating communications between users, and engaging in promotional and advertising activities with partners that may be of interest to you; and (iv) In some instances, we rely on your consent to our processing (at times as a secondary basis for processing in an abundance of caution). - Transfer of Personal Information
If you use our Services from outside the United States, you acknowledge and agree that we may transfer your information to and from the United States. If you are in the EEA/EU, the UK, Switzerland or another jurisdiction that has imposed similar legal requirements regarding the lawful transfer of personal information from that jurisdiction to another country (e.g., the US), to the extent that we engage in such a transfer of your personal information (a “Cross-Border Transfer”) we will take steps to ensure that such Cross-Border Transfer satisfies known legal requirements. In particular: If we transfer personal information to a jurisdiction deemed by relevant regulatory authorities to provide adequate protection for personal information, we will rely on such adequacy decision, as applicable, and will otherwise take steps to conduct the Cross-Border Transfer using other legally-valid mechanisms, such as by entering into data transfer agreements with standard contractual clauses ("SCCs") among our affiliates and with relevant service providers, in any necessary supplementary safeguards. We monitor evolving laws and regulatory developments to assess if and when alternative or supplemental measures are available or necessary. - Exercising Privacy Requests
Residents of certain jurisdictions outside the United States may be entitled to exercise certain rights under privacy laws applicable to their personal information. This includes the right to (a) request access to your personal information; (b) request that we correct inaccurate personal information we hold about you; (c) request that we delete any personal information we hold about you; (d) restrict or object (i.e., withdraw consent) to the processing of personal information we hold about you in some circumstances; and/or (e) receive any personal information we hold about you in a structured and commonly used format. You also have the right to lodge a complaint with the relevant regulatory authority if the processing of your personal information infringes applicable law. Please contact us as provided below if you wish to exercise any of your rights, or if you have any inquiries or complaints regarding the processing of your personal information.
9. Links to Other Websites and Third Party Content
Our Services may contain links to other websites or online services, including social media. Please be aware that we are not responsible for the content or privacy practices of such other websites or online services, and we encourage you to be aware when you leave our Services and to read the privacy statements of any other website or online service that collects personal information.
You may see us promoted by other businesses on various websites, web pages, social media or other platforms. Please note that we do not always have complete information about where our brand may be displayed or promoted, and if you believe that we are featured in venues that are inappropriate or offensive, please contact us.
10. Children’s Privacy
TakeProfitTrader LLC does not knowingly collect or solicit personal information from children under the age of 18. Our Services are strictly intended for individuals 18 years or older, and we do not target or direct any content or functionality towards minors. If you are a parent or legal guardian and you believe your child under 18 has provided us with personal information, please contact us promptly so we can take steps to delete that information from our records.
This commitment reflects our respect for privacy and compliance with relevant data protection laws regarding children’s online safety and privacy.
11. Security
The security and accuracy of your information are top priorities for TakeProfitTrader. We employ a variety of administrative, technical, and organizational security measures designed to protect against unauthorized access, disclosure, alteration, or misuse of the information under our control. Although we implement a number of safeguards, please note that no method of information storage or transmission over the internet is completely secure. Therefore, we cannot guarantee the absolute security of your information, and you access our Services at your own risk. We will make any legally required disclosures in the event of any compromise of personal information. To the extent the law allows us to provide such notification via e-mail or conspicuous posting on the Services, you agree to accept notice in that form.
TakeProfitTrader is not responsible for the security practices of third-party websites linked through our Services. When navigating to external sites, we recommend reviewing their privacy policies to understand their security measures.
We will only retain personal information for as long as necessary to fulfill the purposes we collected it for, including for any business, legal, accounting or reporting requirements. To determine the appropriate retention period for such personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we process the information and whether we can achieve those purposes through other means, as well as all applicable legal requirements.
12. Updates to Our Privacy Policy
We may revise or update this Privacy Policy at any time. We will post the updated version on our Services, and may notify you of any significant changes to our Privacy Policy. We will indicate on our Privacy Policy when it was most recently updated. Your continued use of our Services after such updates will constitute an acknowledgment of the change and agreement to abide and be bound by the updated Privacy Policy.
13. Contacting Us
If you have any questions or concerns about this Policy or the Services, please contact us at support@takeprofittrader.com.